Refund policy
Return Policy
Thank you for shopping with us! We want you to love your purchase, but we understand that sometimes things don’t work out. Please read our return policy carefully:
Change of Mind
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We do not offer refunds for change of mind.
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If you change your mind about a product, you may return it for a store credit (valid for 12 months).
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Items must be returned unworn and in original condition with tags still attached.
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Return shipping costs are the responsibility of the customer.
Shipping Costs
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If your return is approved, any original shipping charges will be deducted from your store credit or refund.
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You are responsible for the cost of shipping the item back to us unless the item is confirmed faulty.
Faulty or Incorrect Items
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We stand behind the quality of our products. If your item is faulty or damaged, please contact us within 7 days of receiving your order.
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Faulty items may be returned for repair, replacement, or store credit, depending on the issue and product availability.
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All faulty returns must be inspected before a resolution is offered.
How to Request a Return
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Email us at [your support email] with your order number and reason for return.
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We’ll respond within 2 business days with return instructions.
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Once your return is received and inspected, we’ll notify you of the next steps.
Note: We recommend using a tracked service when sending items back, as we cannot guarantee receipt of untracked parcels.